Privacy Policy

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Privacy Policy, Terms of Service & Disclosures

Pandora Insurance Agency

1. Information We Collect

Pandora Insurance Agency collects personal information including, but not limited to: name, phone number, email address, physical address, date of birth, driver’s license number, vehicle information, household information, insurance policy information, IP address, device type, and referral or marketing source. We collect information when you submit forms on our website, contact us by phone, email, or SMS, visit our office, or otherwise interact with our agency.

2. How We Use Information

We use the information we collect to:
• Provide insurance quotes
• Enroll and service insurance policies
• Process renewals
• Communicate with you
• Respond to inquiries
• Meet legal and regulatory obligations
• Prevent fraud
• Improve our services
• Conduct marketing and analytics related to our services

3. Sharing of Information

Personal information is shared only as necessary with:
• Insurance carriers
• Technology service providers
• CRM and communication platforms
• Hosting and analytics providers
• Compliance and regulatory authorities when required

We do not sell personal information.

4. Cookies & Tracking

We use cookies and similar technologies to operate our website, improve user experience, and analyze traffic. You may disable cookies through your browser settings; however, some site features may not function properly.

5. Data Retention

We retain personal information for as long as necessary to fulfill business purposes and legal or regulatory obligations.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure.

7. Children’s Information

We do not knowingly collect information from children under the age of 13.

8. Your Rights

You may request to access, correct, or delete your personal information by contacting us. Residents of certain states may have additional rights under applicable privacy laws including the right to opt out of certain data sharing practices.

9. SMS & Email Communications

By providing your phone number or email address, you agree to receive communications from Pandora Insurance Agency regarding insurance quotes, policy information, renewals, and related services. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at team@pandorainsurance.com or 305-231-9898.

We do not sell or share SMS contact or content data with third parties for marketing purposes.

10. Consumer Form Consent

By submitting your information on this website, you authorize Pandora Insurance Agency to contact you regarding insurance products and services using the phone number or email provided, including by call, text, or email. Consent is not a condition of purchase. You may opt out at any time.

11. Agent Form Consent

By submitting your information as an insurance agent or broker, you authorize Pandora Insurance Agency to contact you regarding agent appointments, contracting, commissions, training, and agency opportunities using the contact information provided.

12. No Professional Advice

Information on this website is for general informational purposes only and does not constitute legal, financial, or insurance advice. Coverage is subject to policy terms, conditions, limitations, and exclusions.

13. Limitation of Liability

Pandora Insurance Agency is not responsible for any damages arising from use of this website, including direct, indirect, incidental, or consequential damages.

14. External Links

Links to third-party websites are provided for convenience only and do not imply endorsement.

15. Intellectual Property

All content on this website is the property of Pandora Insurance Agency and may not be copied or reused without written permission.

16. Licensing Disclosure

Pandora Insurance Agency is licensed to conduct insurance business in applicable states. License information is available upon request.

17. Governing Law

This policy is governed by the laws of the State of Florida.

18. Updates

We may update this policy at any time. Updates will be posted on this page with an updated effective date.

19. Contact Information

Pandora Insurance Agency
Phone: 305-231-9898
Email: team@pandorainsurance.com

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